How Much Are You Owed?

Amazon's fulfillment centers process billions of units per year. Mistakes happen:

  • Units get lost in transit to or between FCs
  • Products are damaged during handling and disposed of without notice
  • Incorrect weight or dimension measurements inflate your fee tier
  • Customers get refunded but never return the product
  • Incorrect category assignments charge you a higher referral rate

Amazon owes you money for all of these. The average FBA seller has $2,400/year in unclaimed reimbursements.

The 6 Claim Types

1. Lost Inventory

Units that entered the FBA network but were never received or went missing during storage. Check: FBA inventory reconciliation report.

2. Damaged Inventory

Products damaged by Amazon staff during storage or fulfillment. Amazon owes you the current selling price minus any sell-through value.

3. Overcharged Fees (Weight/Dimension Errors)

Amazon's measurement system can incorrectly classify your product into a larger size tier. Check by requesting a remeasurement. If confirmed wrong, Amazon reimburses the fee difference retroactively.

4. Return Not Received

Customer was issued a refund, but the product was never returned or was returned damaged. Amazon owes you the refund amount in this case.

5. Weight / Dimension Dispute

Similar to overcharged fees — but specifically when the DIM weight or actual weight is being measured incorrectly every month.

6. Unauthorized Destruction

Amazon destroyed your inventory without a removal order or without notifying you properly.

How to File Claims in niche.ltd

  1. Go to Refund & Reimbursement Manager in the sidebar
  2. Click Scan for Claims — niche.ltd analyzes 18 months of FBA reports
  3. Review each detected discrepancy
  4. Click Generate Claim Letter for AI-drafted Seller Support case text
  5. Copy the letter into a Seller Support case
  6. Track status (Found → Submitted → Approved / Denied) in the Claims table

What Amazon Pays

Amazon reimburses at your average selling price or the estimated value of the unit, whichever is lower. For overcharged fees, they refund the fee difference for every affected order in the lookback period.

Lookback Period

Amazon allows reimbursement claims up to 18 months back for most claim types. File claims within this window — older claims are not accepted.

Claim Success Rates

Based on niche.ltd data: approximately 72–78% of valid claims are approved on first submission. The remaining 22–28% either need escalation or are legitimately disputed.